We accept order cancellation before the product is shipped or produced. If the order is canceled you will get a full refund. We cannot cancel the order if the product is already shipped out.
Contact us with firstname.lastname@example.org and tell us the reason for returning and get an RMA form.
Pack return products with the original packing (no worn, no damaged, no washed or no altered). Notice: No returns or exchanges on final sale items, underwear, and socks.
Sent us the return tracking number.
Get the refunds within 1-3 business days after we received the package.
Return Conditions We do not accept returned items that were sent back by you directly without checking with us first. All returns must first be approved by our customer service team; if approved, you will be provided with an RMA form. Returned items without RMA form will not be accepted.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
• Processing time: 1-3 business days • Shipping time: Shows below
Last Change Time: October. 15th, 2019
Note: Orders shipped to Puerto Rico, Virgin Islands, Hawaii, Guam and Alaska cannot be delivered via express.
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
* Please submit a ticket within 3 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
* Standard Shipping Delivery: USPS
* Express Shipping Delivery: DHL, SF
We have made the returns so easy for you! Click here to learn more about our return policy.