We accept order cancellation before the product is shipped or produced. If the order is canceled you will get a full refund. We cannot cancel the order if the product is already shipped out.
- Step 1
Contact us with firstname.lastname@example.org and tell us the reason for returning and get an RMA form.
- Step 2
Pack return products with the original packing (no worn, no damaged, no washed or no altered).
Notice: No returns or exchanges on final sale items, underwear, and socks.
- Step 3
Sent us the return tracking number.
- Step 4
Get the refunds within 1-3 business days after we received the package.
We do not accept returned items that were sent back by you directly without checking with us first. All returns must first be approved by our customer service team; if approved, you will be provided with an RMA form. Returned items without RMA form will not be accepted.